Meet Mei (美), your new HeartBridge AI assistant

We are thrilled to introduce Mei (美), HeartBridge's brand new AI assistant. Her name means "beauty" in Chinese — a nod to our mission of creating beautiful connections between Europe and China.

Who is Mei?

Mei is an intelligent assistant integrated directly into your HeartBridge dashboard. She's here to help you at every step of your journey:

• Profile creation help — Mei guides you to optimize your presentation and photos
• Cultural advice — She explains the subtleties of Europe-China intercultural relationships
• Instant technical support — Got a problem? Mei diagnoses and resolves it in real time
• Available 24/7 — Mei never sleeps and responds in your language

An AI that truly understands your issues

Unlike a simple chatbot, Mei can access your profile to diagnose problems. If you can't edit your information or aren't receiving suggestions, Mei checks your account directly and gives you a personalized answer.

You can even send screenshots — Mei analyzes them visually to identify the issue.

Multilingual support

Mei speaks 15 languages. Whether you speak French or Chinese, she communicates in your native language. Conversations are automatically translated both ways.

How to access Mei?

Mei appears as a small avatar in the bottom right corner of your screen once logged in. Click on it to start a conversation. It's free with your Discovery account (3 messages per day) and unlimited with Premium and Gold subscriptions.

Try Mei now by logging into your HeartBridge account!